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Home > Live Online Classes > Why can’t we refund you when you forget to apply a promo code discount?
Why can’t we refund you when you forget to apply a promo code discount?
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If you forget to click the apply button when entering a promo code discount, we cannot refund you. We get charged for every refunded transaction. In order to ensure you apply a discount code properly, do not enter a credit card number before seeing a price decrease. When entering a promo code you must click the "+" (apply) button and double-check that the price was reduced before completing the transaction.

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