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Home > Apologia General Support > Returns > What condition must returned items be in?
What condition must returned items be in?
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Returned items must be in resalable condition.

 

For bundled sets, all items must be returned unopened in order to receive a full refund.  If only part of a bundled set is returned, the refund will be adjusted accordingly and the discount will be forfeited.

 

The following items are not eligible for return: 

 

  • Audiobooks
  • Opened CDs/DVDs/Thumb Drives
  • Solutions and Tests Manual or Course Guide & Answer Key with shrink wrap opened/removed
  • Kaplan Coloring Book
  • ALL Lab Equipment
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