Apologia does not provide technical support for personal devices or browsers. However, we will be happy to assist if you have a problem with the enrollment process, the Self-Paced course portal on Canvas, or with password and email address resets. You can submit a help request by emailing us at [email protected].
If you are having issues with the audio or video components of Self-Paced, please check the browser requirements for Canvas first. If that doesn’t work, you can try clearing your cache. Instructions for that are available here. If you’re still having trouble, we would be happy to assist you at [email protected].